Refund Policy

Welcome to PantherTv,  We are pleased to offer you our high quality IPTV services. However, we understand that things may not always go as planned. That’s why we’ve developed a refund policy to protect you in the event of a problem.

Refund Policy:

We offer a 7 day money back guarantee on all purchases of our IPTV services. If for any reason you are not satisfied with our services, you can request a refund within 7 day of the “trial period” of your purchase.

How to request a refund

To request a refund, please contact our customer service via email. Please include the following information in your refund request:

Your full name
Your email address
Date of purchase
The name of the purchased product or service
The reason for your refund request

We will review your request as soon as possible and inform you of our decision via email.

If you are eligible for a refund, we reserve the right to deduct the server installation and support fees.

                                                                       EXCEPTION

We reserve the right to refuse a refund in certain cases, e.g.:

If the refund request is made after  7 days the refund guarantee has expired.
If there is evidence of misuse or abuse of our services.
When you buy after taking a free trial account
If the customer has violated our terms of use.
If the customer has not logged in to the service
If the service does not work due to the functionality of the device.

In such cases, we will inform the customer of the reasons why the refund request is rejected.

                                          Thank you for choosing PantherTv !

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